The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

                           Eme​rgency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 
  1. BEECH DALY between Ecorse and Wick to close July 22-27 for railroad work
  2. BEAT THE HEAT through cooling stations, free splash field offer
  3. WATER MAIN project to begin July 22 in Northwest Taylor
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Customer Service Staff

  1. SEMCOG declares third Ozone Action Day this week

    The Southeast Michigan Council of Governments declares that Friday, July 19 is an Ozone Action day in Southeast Michigan. Meteorologists predict rising temperatures and increasing humidity, which could create heat indexes at or above 100 degrees. Read on...

  2. BJ's Wholesale Club offers free admission to first 600 at Midway Sports & Entertainment July 20

    BJ's Wholesale Club, building a new 100,000-square-foot store in Trader's Pointe scheduled to open this fall, is offering free admission to the first 600 people at Midway Sports & Entertainment (22381 Van Born) starting at 9 a.m. July 20. Read on...

  3. Busy week features two concerts, two movies and farmer's market

    If you are looking for things to do this week, look no further than Taylor! Two concerts, two movies in the park, and the Friday farmer's market are all on the schedule! Read on...
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